Product/Service

Training and Consulting

Source: Radicalogic Solutions

Training and Consulting
Professional Services provide expert guidance and training assistance to help organizations effectively implement and improve customer service and risk management initiatives. Studies show that approximately 80% of the costs associated with new technology happen after initial implementation. Many of these costs are avoidable with proper training and guidance from experts.

Overview

Professional Services provide expert guidance and training assistance to help organizations effectively implement and improve customer service and risk management initiatives. Studies show that approximately 80% of the costs associated with new technology happen after initial implementation. Many of these costs are avoidable with proper training and guidance from experts.

Benefits

  • Implement initiatives quickly and effectively
  • Gain specialized knowledge from experts
  • Improve the Return On Investment (ROI) on new initiatives
  • Enhance employee performance through skill development

Services

  • Process reviews, to assess policies and procedures, roles, information systems and methodologies for improvement recommendations.
  • Education curriculum design and delivery, carefully tailored to be presented in the context of your organization and roles.
  • Train the Trainer, to prepare your own in-house instructors to deliver training throughout your organization.
  • Onsite assistance during and after your rollout, for both initial and continuing success.
  • Subject matter expertise, to provide extensive knowledge on current issues, best practices and root cause analysis.
  • Interface development and migration services, to streamline implementation and ongoing usage.

Radicalogic Solutions, 3771 Raleigh Street, Hollywood, FL 33021. Tel: 416-410-8456; Fax: 416-410-3734.