News | May 24, 2017

Swift Shift Partners With BAYADA Home Health Care To Improve The Employee Experience

Successful pilot provides enhanced communication, increased employee satisfaction, and greater efficiencies

New York, NY /PRNewswire/ -- Swift Shift, a leading mobile home health workforce optimization technology platform, today announces that it has partnered with BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Ireland, and South Korea.

"We are excited to partner with a leading home health provider with a legacy of technological innovation," said Assaf Shalvi, CEO of Swift Shift. "We look forward to working with BAYADA to improve the experience of field employees and drive higher quality of home healthcare service."

After a successful pilot, BAYADA is making Swift Shift's mobile workforce optimization software suite available to more BAYADA offices to improve employee engagement, retention, and operational efficiencies by providing administrative staff with:

  • The ability to fill and offer employees new shift openings within minutes,
  • The ability to communicate with field staff through chat and mobile broadcast messaging,
  • An increase in the number of employees who are available to work a shift, driving up choice and quality of the match.

"Selecting Swift Shift as a partner was an easy decision," said Ed Malinowski, CIO of BAYADA. "I have never seen an application that achieved instant high adoption from field staff and delivered value immediately. At BAYADA, our people-first focus drives us to continually enhance the experience of our field staff, with more transparency to available work, greater control over their hours, and increased flexibility and ability to apply for more shifts while providing us with valuable operational data and insights."

Matt Barbee, associate director at BAYADA, added, "Swift Shift helps to improve communication between our field and offices teams. Our field team will not only have 24/7 access to their own schedules, they will be able to see all available shifts at the office(s) in which they work, and express interest in picking up a shift—even when our office staff has gone home for the night. This is a game-changer for engaging with night shift employees or those working another job, in addition to BAYADA."

About Swift Shift
Swift Shift's software-as-a-service platform gives employees the ability to apply for recommended shifts that fit their location and preferences, communicate with colleagues and managers through chat, SMS, and email resulting in reduced understaffing, increased operational efficiency, revenue and service quality levels, and attract higher quality talent for longer periods. Swift Shift also allows employees and managers to work from multiple employers using a unified calendar that reduces double booking of employees and simplified schedule and travel management for employees. Swift Shift's technology brings together mobile capabilities, HIPAA compliance, configurable processes and permissions, integration capabilities, and behavioral scientific-driven algorithms that make it simple for home health providers to fill shifts quickly with the best resources available.

About BAYADA Home Health Care
Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 325 offices with locations in Germany, India, Ireland, and South Korea. For more information, visit bayada.com.

SOURCE: Swift Shift

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