Northwell Health Collaborates With Teladoc Health To Improve System Wide Virtual Care

Combined Teladoc Health and Microsoft capabilities to be leveraged for improved patient care

Purchase, NY (GLOBE NEWSWIRE) - Teladoc Health (NYSE: TDOC), the global leader in whole-person virtual care, today announced its agreement with Northwell Health, New York’s largest healthcare provider, to deliver connected virtual care and expand care delivery to patients both inside and outside the four walls of the health system. The new enterprise strategy will leverage Teladoc Health’s collaboration with Microsoft, improving clinical teamwork and communication among Northwell clinicians.

Teladoc Health’s virtual care platform will enable Northwell Health patients to access the broadest spectrum of clinical services through a unified, branded consumer experience. Implementation will begin with 20 of Northwell Health’s hospitals, expanding over time to additional affiliates and will primarily enable direct to patient scheduled visits for all Northwell Health clinicians.

“Teladoc Health is poised to help Northwell Health evolve its virtual care strategy through continued innovation that naturally extends its infrastructure to meet more patient care needs,” said Andy Puterbaugh, president, hospital and health systems, Teladoc Health. “Our single, integrated solution, which spans both consumer and provider-to-provider applications, will add critical capabilities for Northwell Health in support of better health outcomes for all patients.”

Northwell Health’s decision to collaborate with Teladoc Health was influenced by the innovation enabling hyper-personalized care and the organization’s growing relationship with Microsoft. In July 2021, Teladoc Health announced the combination of its Solo platform and Microsoft Teams to integrate clinical and administrative medical office operations. With Teladoc Health’s Solo with Teams, it will be even easier for Northwell Health clinicians to deliver care virtually, while simultaneously freeing them of administrative tasks and enabling them to practice at the top of their profession.

“Northwell Health is driving to improve access to quality health care and to provide wellness support for our communities,” said Martin Doerfler, MD, associate chief medical officer and senior vice president of clinical strategy and development at Northwell. “This relationship with Teladoc Health will allow us to optimize our direct-to-consumer telehealth programs to provide the highest quality care and access for all; just as we want and expect for ourselves.”

Northwell Health is New York State’s largest health care provider and private employer, with 22 hospitals and 830 outpatient facilities. The health system cares for over two million people annually in the New York metro area and beyond.

About Teladoc Health
Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Ranked #1 among direct-to-consumer telehealth providers in the J.D. Power 2021 U.S. Telehealth Satisfaction Study, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. For more information, please visit www.teladochealth.com or follow @TeladocHealth on Twitter.

About Northwell Health
Northwell Health is New York State’s largest health care provider and private employer, with 22 hospitals, 830 outpatient facilities and more than 16,600 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 78,000 employees – 18,900 nurses and 4,900 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Twitter, Instagram and LinkedIn.

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