News | February 24, 2018

Keiro Northwest Home Care Succeeds Using Mobile Technology In Senior Care

Case study released on how Keiro Northwest Home Care uses iHealthHome mobile technology to offer affordable care at home

Seattle, WA (PRWEB) - iHealthHome, in partnership with Keiro Northwest Home Care, released a case study detailing how the private duty agency uses mobile technology to manage operations and offer affordable, culturally sensitive services to seniors.

Titled How Keiro Northwest Home Care Launched from a Cell Phone, the case study profiles the Home Care division of Keiro Northwest, a Washington state based elder care group whose mission is to serve the large, fast-growing Asian Pacific demographic through an array of services. These services, in addition to home care, include Skilled Nursing, Adult Day Care, Rehabilitation, Community Education, Catering and Transportation.

“iHealthHome has been a big part of our success,” says Jake Colter, Keiro Northwest Home Care’s Director of Community Enrichment. “The software enables the family caregiver to be a key member of the care continuum – and the software’s focus is the client, not just the agency. As such, Keiro Northwest Home Care allows family members to have access to notes, while caregivers get their schedules online and administratively, everything can be done via mobile devices, I oversee the entire business and my field staff from my phone.”

Dew-Anne Langcaon, Co-Founder and CEO of iHealthHome, emphasizes that the mobile interface is not an afterthought. “Our system was designed with the caregiver working in the field in mind. Mobile phones are how we live our lives today, and the stresses of taking care of a senior at home can be greatly reduced when family members, caregivers and care managers can do what they need to do right on their phones, at any time.”

Download the the full case study at


Previously known as Nikkei Concerns, Keiro Northwest provides care for Asian seniors across a full spectrum of health and wellness services. During the last 40 years, demographics, lifestyles and the healthcare system have evolved. We saw these changes as an opportunity to grow our programs and decided to reflect our expanded focus with a new name—Keiro Northwest.

The new name both honors our past and welcomes people outside the Japanese community. Keiro means “respect for our elders,” and our Seattle Keiro facility is already well known for its high-quality care. Along with the organizational name change, some of our programs and services are being rebranded as well. The Seattle Keiro facility will now be known as Keiro Northwest Rehabilitation & Care Center.

Throughout these changes our goal remains the same: To provide our elders with an environment of caring, culture and respect so they can live their best lives.


iHealthHome is a suite of software tools, in-home telehealth technologies, and secure mobile collaboration apps enabling the seamless coordination of care throughout a virtual village of medical professionals, family members, caregivers and community resources. iHealthHome’s community care management platform engages participation of the entire care team and connects the homes of fragile and medically complex individuals to the digital health ecosystem. Learn more about iHealthHome at


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