KCI Unveils New Web Site
Connecting Caregivers and Patients Through Convenient, One-Click Access to Quality Information
San Antonio - Kinetic Concepts, Inc., a global medical technology company with leadership positions in advanced wound care and therapeutic surfaces, today announced the launch of the new www.kci1.com, the company's web-based resource center. The changes will improve the overall experience for the many physicians, nurses, case managers and administrators who need one-click, 24/7 access to actionable information.
"We looked at how our customers wanted to use KCI's web-based resource center, and then built the site from there," said Mark Carbeau, President, KCI USA. "At every interaction, we're creating immediate connections between users and content, adding a new level of convenience and visibility, and positively impacting both experience and time spent on KCI1.com."
Designed from the ground up to benefit the user, the site streamlines the search for information on KCI's extensive wound healing and therapeutic specialty surfaces product lines, programs, and clinical studies/evidence. Content is bundled in a logical way to minimize confusion and allow for an at-a-glance snapshot of all available information. Graphics and photos promote ease-of-use and improve the visitor's understanding of the therapeutic offerings. At every page, the site makes the information easier to find and act on.
KCI1.com anticipates customer demands and upholds KCI's commitment to helping healthcare professionals improve outcomes for patients. Physicians and nurses have one-click access to clinical information and abstracts of published clinical information that enable informed care decisions, and administrators have immediate access to information that helps assess a therapy's economic value. Managed Care case managers can connect to a single, 24/7 resource to find forms to order KCI products, details on product reimbursement, and tools to help them improve outcomes for their patients.
KCI Express - a site that allows acute and extended care facilities to place deliveries, service and pick-up orders and home care facilities to submit required payor documentation online - has been integrated into KCI1.com. KCI Express(R) supports caregivers' transactions online - quickly and securely. Caregivers gain control over their KCI account, and obtain visibility into each step of the process. Already, KCI Express(R) has gained fast acceptance among the 2,000+ customers who rely on it for convenience and direct, secure connections to KCI.
Lynne Sly, President, KCI Therapeutic Surfaces said, "Our test users told us that the site's organization simplified the hunt for information and, like KCI's representatives in the field, was responsive to their needs and concerns. At the end of the day, KCI is a patient-focused company. The site underscores our commitment to improving patient outcomes by providing outstanding service to our customers 24/7 and enabling caregivers to make informed decisions for their patients across care settings."
SOURCE: Kinetic Concepts, Inc.