H. D. Smith Announces New HomeCare Connection Website

Industry-leading innovation provides customers convenient, user-friendly access to service

Springfield, IL - H. D. Smith, the country's fourth largest national pharmaceutical wholesaler, announced the unveiling of its new HomeCare Connection website. The site provides customers 24-hour access to service and convenient ordering options for its specialty home healthcare products and services division.

"Previously, customers could access H. D. Smith home healthcare services through ordering software, a phone call to customer service or through direct contact with sales consultants," explained Avi Weiss, director, home healthcare, H. D. Smith. "Now, customers have the advantage of a user-friendly website available 24 hours a day, where they can place orders, access Medicare information, and save favorite products for future ordering in addition to their previous options." The HomeCare Connection website is a portal into H. D. Smith's specialized home healthcare division, which is staffed at each distribution facility by experienced members of the dedicated home healthcare sales team. The website features easy-to-navigate product listings by category or product number, and a reference section to guide customers through Medicare information and HCPCS codes. To make the shopping experience as user-friendly as possible, a shopping cart and "favorites" section allow customers to save items to their account for future ordering.

"For over fifty years, H. D. Smith has led the industry in the innovative use of technology to improve customer service," said Dale Smith, president, CEO, H. D. Smith. "Our new HomeCare Connection website is the latest way we've demonstrated our commitment to the customer."

SOURCE: H. D. Smith