Challenge: HOM needed a robust IT infrastructure with high failover and reliable Tablet PCs that would let nurses collect data offline and later synchronize with the host server.
Hospice of Michigan (HOM), the largest hospice program in the state and the second-largest nonprofit hospice in the country, provides palliative care – comfort measures and pain control – for people with a terminal illness. The approach to palliative care is a team effort, directed by the patient, family members, and physicians, and supported by nurses, social workers, home health aides, spiritual advisors and trained volunteers. The goal is to help each person live as fully as possible and to help the family and loved ones participate in the person's care. Hospice of Michigan serves nearly 1,000 patients every day in 56 counties throughout the state.