News | November 28, 2017

CuraLinc Healthcare's Mobile Update Includes Innovative Video Counseling Feature

Chicago, IL /PRNewswire/ - With over 106 million Americans living in areas that have a shortage of mental health professionals (Kaiser Family Foundation, 2017), the need for employee assistance programs (EAPs) to offer more avenues for participants to access care has never been greater. CuraLinc Healthcare, a global provider of EAP, member assistance (MAP) and student assistance (SAP) programs, today announced an update to the eConnect® mobile app that allows users to schedule video counseling sessions with licensed mental health professionals.

This enhancement, Counselor Connect, is included as an embedded component of CuraLinc's EAP, MAP and SAP products. Through Counselor Connect, program participants can easily schedule video counseling sessions with a licensed mental health provider from within their home state.

"Given that less than half of Americans with a mental health condition such as depression or anxiety are in treatment, we're always looking for opportunities to expand our impact range to those who may not utilize our programs through their current access points. We're confident that Counselor Connect will drive incremental engagement by appealing to plan participants who want to take more control over their care plan or to those who live in underserved areas of the country," says Sean Fogarty, President and Chief Executive Officer of CuraLinc Healthcare. According to David Pawlowski, LCPC, CEAP, SAP, CuraLinc's Vice President of Administration, "While not all mental health conditions are appropriate for video counseling, Counselor Connect will provide members with a new and innovative channel for in-the-moment support and evidence-based treatment to address most low- and moderate-acuity concerns."

In addition to Counselor Connect, Version 2.0 of the eConnect® mobile app for the Apple/iOS and Android platforms includes several other exciting features for CuraLinc clients:

  • Immediate Access to CuraLinc's Licensed Clinicians via Live Chat or Phone
  • Ability to Request Counseling or Schedule a Callback
  • 'My Benefits' Section with Information Regarding the Client's EAP, MAP or SAP
  • Customizable Links for Immediate Access to a Client's Other Health-Related Benefits and Resources
  • Single Sign-On (SSO) Connectivity to the New Mobile Responsive Web Portal for Each EAP or MAP Client
  • Access to Program Orientation Videos, Mindfulness Resources and CuraLinc's Wellbeing Blog
  • Resource Library with Hundreds of Relevant Articles

About CuraLinc Healthcare
Headquartered in Chicago, CuraLinc Healthcare provides an outcomes-driven suite of behavioral health and wellness programs to almost 1,000 employers, associations, trusts and post-secondary educational institutions. For more information, please call 800.490.1585, email info@curalinc.com or visit www.curalinc.com.

SOURCE: CuraLinc Healthcare

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